Our commitments
in
action

At Cawarra, our policies reflect our commitment to social good, sustainable housing, and strong community outcomes. These guiding principles ensure transparency, accountability, and impact in everything we do

01

Absence from Property Policy

02

Access to your Property Policy

03

Affordable Housing Policy

04

Allocation Policy

05

Alterations and Modifications Policy

06

Arrears Management Policy

07

Child Protection and Mandatory Reporting Policy

08

Code of Conduct

09

Customer Service Standard policy

10

Domestic & Family Violence Policy

11

Eligibility and Application Policy

12

Ending a Tenancy Policy

13

Financial Hardship Policy

14

Gift and Benefit policy

15

Pet Policy

16

Privacy Policy

17

Rent Calculation Policy

18

Rent Policy

19

Repairs and Maintenance Policy

20

Starting a Tenancy Policy

21

Succession of Tenancy Policy

22

Tenant Charges Policy

23

Tenant Participation Policy

24

Tenant Recharge Policy

25

Tenant Wellbeing Policy

26

Transfer Policy

27

Unreasonable Complaints Policy

28

Water Charges Policy

29

Whistleblower Policy